Shipping Policy

Delivery Times

Processing Time: Orders are processed within 1-3 working days. During weekdays, processing typically takes one working day. However, orders placed on Friday evenings or weekends may require additional processing time.
Shipping Time: Once processed, orders are dispatched and take an average of 8-12 working days for delivery. Please note that delivery times may vary based on your location.

Placing an Order

Ordering from HER ESSENCE is simple:

Add to Cart: Select the product and click "Add to Cart." Ensure you’ve chosen the correct variant before proceeding.
Proceed to Checkout: Enter accurate address details and verify them on the "Shipping" page.
Complete Payment: Select one of our secure, SSL-encrypted payment options:
- Klarna (deferred payment)
- Credit Card (AMEX, Mastercard, Visa, Maestro)
- PayPal
- EPS
- SOFORT

Click "Complete Order" to finalize your purchase. If you encounter any issues, our support team is available to assist you.

Shipping Costs

We are pleased to offer free shipping on all orders, with no minimum purchase required.

Shipping Process

Once your order is processed, it will be dispatched promptly. To keep our prices fair and contribute to sustainability, we consolidate parcels and ship them in bulk. While this may result in slightly longer delivery times, it helps us reduce our environmental impact and operating costs.

Note: High order volumes or global disruptions may occasionally cause delays. We appreciate your understanding and are committed to shipping your order as quickly as possible.

Need Assistance?

For urgent orders or special requests, please contact us at [your-email@example.com]. Our service team is happy to help with your needs.